Your Cart is Empty
Frequently Asked Questions
Find quick answers to common questions about shopping with Vertex Living.
Orders & Shipping
Do you offer free shipping?
Yes, we offer free shipping on eligible orders within the United States.
How long does delivery take?
Most orders arrive within 3–7 business days after dispatch. Delivery times may vary depending on product type and destination.
How can I track my order?
Tracking information will be sent when available after your order ships.
Do you ship internationally?
Currently, our primary focus is serving customers within the United States unless otherwise stated.
Products & Assembly
Do products require assembly?
Some items may require self-assembly. Where applicable, products typically include manufacturer instructions or assembly manuals.
Do you provide installation or assembly services?
At this time, Vertex Living does not provide in-home assembly or installation services.
Returns & Support
What is your return policy?
30-day returns on eligible items. Please review the Returns & Refunds page for full details.
What if my item arrives damaged?
Please contact us promptly with your order number and photos so our support team can assist.
How do I contact customer support?
You can reach us anytime at:
support@vertexspaces.co
Security & Payments
Is checkout secure?
Yes. We use secure checkout systems designed to protect your payment information.
If you still need help, please contact our team — we’re happy to assist.