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Shipping policy
Shipping & Delivery Policy
Vertex Living proudly ships within the United States.
Our goal is to provide a transparent, dependable delivery experience from checkout to delivery.
Free US Shipping
We offer free shipping across the continental United States unless otherwise clearly stated.
Any shipping exceptions will be shown before checkout.
Order Processing
Orders are typically processed within 1–2 business days before shipment.
Tracking information will be provided once your order has been dispatched.
Estimated Delivery Time
Most orders arrive within 5–10 business days after shipment.
Delivery timing may vary depending on:
- product type
- warehouse location
- carrier operations
- delivery destination
- seasonal demand
- operational disruptions outside our control
Delivery estimates are provided in good faith but are not guaranteed.
Delivery Information
Products are delivered packaged and ready for customer assembly where applicable.
Assembly instructions may be included depending on product type.
Vertex Living does not currently provide in-home assembly or installation services.
Shipping Restrictions
We currently do not ship to:
- PO Boxes
- parcel lockers
- pickup points
- APO/FPO military addresses
- Puerto Rico
- US Virgin Islands
- other US territories
Please provide a valid residential or commercial street address.
Orders using unsupported addresses may be canceled.
Address Accuracy
Customers are responsible for ensuring shipping information is accurate at checkout.
Vertex Living is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping details.
Shipping Support
For delivery assistance: